Jan 07

Could Rachel at Cardholder Services game be over?

It was one year ago today that I first blogged about “Rachel at Cardholder Services.” Little did I know that single post would morph into seven posts including today’s.

As a professional in the telecommunications world, I had become acutely aware of Rachel based on the number of complaints I was getting from my clients. I also was aware of Rachel for the more than seven years I lived and worked in Houston, by having four phones on my desk, and getting calls from Rachel on every one of them (despite only one number being published) as well as my home and cell phones.

Open Casket with Hand holding PhoneThose events led me to start investigating Rachel, between talking to live agents (of course giving them bad information when I couldn’t avoid skirting around their questions) to many hours of Internet research. What resulted from that research is what has already been put on this site.

When the four-part series ran in May/June, I named nine companies that were clearly involved with Rachel. At the time, only one, Castle Rock Capital Management, was charged with violations of the Telemarketing Sales Rule. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/could-rachel-at-cardholder-services-game-be-over/

NewsBusted

Dec 31

Happy 2013!

As the year ends, my long overdue, and planned re-do of this site is now complete. What started out as a 4 month project, stretched into 11 months. Although there were changes made behind-the-scenes earlier in the year, I left the overall appearance the same. With tonight’s year-end activation of our new look, the transformation is complete.Party Horns

I hope over the coming year to start taking more time to write posts here, a promise I make every year, and seem to fail at (I actually did good this year all the way through August, but the stresses of work at my day job once again precluded me from doing more the remaining months).

So eat, drink, and be merry – but please don’t drink and drive – we want you visiting here again in 2013!

Permanent link to this article: http://onthespotblog.com/happy-2013/

Dec 24

Where celebrating the reason for the season is accepted

Every year I take time away from my work to travel and see family in my hometown of Ottawa, Kansas for Christmas. This year is no exception.

A sign wishing arriving visitors a "Merry Christmas" hangs over Main Street in Ottawa, Kansas

A sign wishing arriving visitors a “Merry Christmas” hangs over Main Street in Ottawa, Kansas

 

It is here where the downtown business district is all aglow with Christmas Lights, the mayor lights the Christmas Tree and we start every December with a Christmas Parade. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/where-celebrating-the-reason-for-the-season-is-accepted/

Dec 19

Do unto others…

I want to begin this post by extending condolences to all the families affected by the incidents I am writing about.

In the wake of the incidents in Newtown, Connecticut and the mall in Clackamas, Oregon last week, there are many pundits calling for stronger gun laws. The fact is, the laws already in place were what failed us. More laws would not have stopped either of these incidents from happening, and in fact could have made matters worse.

America has a bigger problem. A problem that has developed for the last century, and is now reaching a predictable conclusion. It is a problem not with weapons, but with society. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/do-unto-others/

Aug 02

On The Spot Blog stirs up Rachel at Cardholder Services

Author’s Note: If you’re finding this site after reading about “Rachel at Cardholder Services” on NBCNews.com, welcome! To see all the stories about “Rachel”, please click here

When I started writing what became the “Rachel” series back in May, I thought I could take some newly discovered data and create a posting or two. Little did I know as I got into it, that I was going to open up so much information that it took four articles to fully explore the truth behind the scam.

Overflowing Mailbox

After the articles started appearing, I noticed a slight uptick in visitors to the site. While I don’t post as much as I like to, the four posts, being pre-written, could go up on a set schedule. I didn’t think much of it, but the site experienced a 10-fold increase in daily visitors. The pattern was common – everybody wanted information on Rachel and how to stop her. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/

Jul 14

American Made?

With all the news this week that the Ralph Lauren produced Olympic outfits being made in China, including Harry Reid’s comment that they should all be destroyed and remade in America, I thought this parody by the “Capitol Steps” was appropriate:

YouTube Preview Image Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/american-made/

Jul 08

Ernest Borgnine (1917-2012)

Word is just now getting out that Academy Award winning actor Ernest Borgnine passed away. The very versatile actor was 95, and had remained working up until his passing, just recently completing “The Man Who Shook the Hand of Vicente Fernandez”.

Ernest Borgnine

Ernest Borgnine as Dominic Santini from “Airwolf”

In his more than 60 years as an actor, he seemed to connect with every generation, portraying various roles that would stick with him through his entire career. While others would remember him in “McHale’s Navy”, or the younger set might have recognized his voice in a few episodes of “Spongebob Squarepants”, for me, it was the TV series “Airwolf”. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/ernest-borgnine-1917-2012/

Jul 04

Let freedom ring!

It was on this day 236 years ago, that 56 brave men gathered in the Pennsylvania State House (now called Independence Hall) in Philadelphia to sign a declaration that the 13 colonies were no longer under British rule. It took 7 years and many thousands lives lost to be victorious over the monarchy.

YouTube Preview Image“The Star Spangled Banner”, performed by the Voices of Liberty at Epcot, Walt Disney World, Florida 

After securing our liberty, many of them returned to that same hall, realizing that the current “Articles of Confederation” were not working, and they drafted the Constitution, which has now served this great country well for the last 225 years.

Let us not forget that men died for what we celebrate today — freedom.

Permanent link to this article: http://onthespotblog.com/let-freedom-ring/

Jun 05

The end of Rachel at Cardholder Services’ road?

Editor’s note: This is the last of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. You can find part one here, part two here, and part three here.

So, by now we have a good understanding about what I suspect makes “Rachel” work, the players behind her, and how to fight back, but the question remains, what is it going to take to put her out of our misery once and for all?

Gavel

What is the Government doing with the ‘Do Not Call’ list reports?

Over the last several years, there are a number of things that has had a backlash against “Rachel”, although it doesn’t seem to slow her down too much. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/the-end-of-rachel-at-cardholder-services-road/

Jun 01

Fighting back against Rachel at Cardholder Services

Editor’s note: This is the third of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. To read part one, click here and part two here.

So now there’s a better understanding of who the players are, and what it takes to make Rachel work, we can start to fight back against her annoying calls.

No PhoneWhat can we do?

Before I dive in too deep into this subject. The concepts I am about to discuss are perfectly legal, and can ultimately put some rain on “Rachel’s” parade. At no time will I tell you to do something that could ultimately land you on the receiving end of legal action. Read the rest of this entry »

Permanent link to this article: http://onthespotblog.com/fighting-back-against-rachel-at-cardholder-services/

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