Tag: bank

What makes Rachel from Cardholder Services tick?

Headset

Editor’s note: This is the second of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls.  To read part one, click here. Previously, I wrote about the parties that seem as being behind those annoying calls from “Rachel” at Cardholder Services. This time, I want to consider the technology behind “Rachel”, and the way that the program …

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Permanent link to this article: https://onthespotblog.com/what-makes-rachel-from-cardholder-services-tick/

The hunt for Rachel at Cardholder Services

Ernestine the operator (Lily Tomlin)

Editor’s note: This is the first of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. Back in January, I spotlighted the nightmare that is “Rachel”, and a court case to stop her. Little did I know, that I was only scratching the surface, and the facts in this case go much deeper. Since I wrote about it …

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Permanent link to this article: https://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/

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