Jan 07
It was one year ago today that I first blogged about “Rachel at Cardholder Services.” Little did I know that single post would morph into seven posts including today’s. As a professional in the telecommunications world, I had become acutely aware of Rachel based on the number of complaints I was getting from my clients. I …
Permanent link to this article: https://onthespotblog.com/could-rachel-at-cardholder-services-game-be-over/
Jun 01
Editor’s note: This is the third of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. To read part one, click here and part two here. So now there’s a better understanding of who the players are, and what it takes to make Rachel work, we can start to fight back against her annoying calls. What can we do? Before …
Permanent link to this article: https://onthespotblog.com/fighting-back-against-rachel-at-cardholder-services/
Mar 24
When does a phone company have the right to delete a voice mail? That is the question being asked by a grieving family member in Washington state. According to the news reports, a family is suing T-Mobile for just such a thing. Faron Butler lost his 14-year-old daughter, Rhema, to cancer in June 2011. About a week before …
Permanent link to this article: https://onthespotblog.com/phone-company-sued-over-deleted-voice-mail/
Jul 11
Once again, “Queen Sheila” has proved how out of touch she really is. This time, a former legislative director, Mona Floyd, is suing the congresswoman, for refusing to recognize and accommodate for a disability in the work environment.
Permanent link to this article: https://onthespotblog.com/sheila-jackson-lee-open-mouth-insert-foot-get-sued/
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