It was one year ago today that I first blogged about “Rachel at Cardholder Services.” Little did I know that single post would morph into seven posts including today’s. As a professional in the telecommunications world, I had become acutely aware of Rachel based on the number of complaints I was getting from my clients. I …
Tag: fraud
Permanent link to this article: https://onthespotblog.com/could-rachel-at-cardholder-services-game-be-over/
Jun 05
The end of Rachel at Cardholder Services’ road?
Editor’s note: This is the last of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. You can find part one here, part two here, and part three here. So, by now we have a good understanding about what I suspect makes “Rachel” work, the players behind her, and how to fight back, but the question remains, what is it …
Permanent link to this article: https://onthespotblog.com/the-end-of-rachel-at-cardholder-services-road/
Jun 01
Fighting back against Rachel at Cardholder Services
Editor’s note: This is the third of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. To read part one, click here and part two here. So now there’s a better understanding of who the players are, and what it takes to make Rachel work, we can start to fight back against her annoying calls. What can we do? Before …
Permanent link to this article: https://onthespotblog.com/fighting-back-against-rachel-at-cardholder-services/
May 28
What makes Rachel from Cardholder Services tick?
Editor’s note: This is the second of four parts about the annoying “Rachel” from Cardholder Services telemarketing calls. To read part one, click here. Previously, I wrote about the parties that seem as being behind those annoying calls from “Rachel” at Cardholder Services. This time, I want to consider the technology behind “Rachel”, and the way that the program …
Permanent link to this article: https://onthespotblog.com/what-makes-rachel-from-cardholder-services-tick/
Permanent link to this article: https://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/
Apr 21
The case for Voter ID
Author’s note – I apologize for not posting in an extended period of time. I’ve had a lot of things on my mind as of late, most of which I can’t discuss here. I hope to get back to regular postings soon. In 2011, the Texas Legislature drafted, like many other states, a law that requires presenting …
Permanent link to this article: https://onthespotblog.com/the-case-for-voter-id/
Jan 07
Hi this is Rachel from Cardholder Services…
We’ve probably all got that call at some point over the last few years, telling us this is our final notice to lower our interest rates on our credit cards. You promptly hit 2 to asking to be removed from the system, yet the calls keep coming. I got one such call this morning around 10am …
Permanent link to this article: https://onthespotblog.com/hi-this-is-rachel-from-cardholder-services/