Michael Jones

Michael Jones is the founder of On The Spot Communications and On The Spot Blog. A native of Ottawa, Kansas (approximately 60 miles South-West of Kansas City), he was born in the early 70's and lived most of his early life without traveling far from home. He has since lived in Lenexa, Kansas (suburb of Kansas City), Houston, Texas, and now resides in Frisco, Texas (north of Dallas, Texas). He has had the experience of traveling to Tokyo, Japan and Tel Aviv, Israel, as well as numerous places around the USA. A self-professed computer geek, when Michael's not working in his telecommunications job, he enjoys Model Railroading and Paintball. Michael Jones is the founder of On The Spot Communications and On The Spot Blog. More about Michael » Follow Michael:

Most commented posts

  1. Hi this is Rachel from Cardholder Services… — 52 comments
  2. Fighting back against Rachel at Cardholder Services — 29 comments
  3. The hunt for Rachel at Cardholder Services — 26 comments
  4. The end of Rachel at Cardholder Services’ road? — 16 comments
  5. Could Rachel at Cardholder Services game be over? — 12 comments

Author's posts

Can AT&T really be this broken?

AT&T MicroCell

Can a company like AT&T really fail in this many ways for one customer on one product? When I first moved to Frisco in 2011, I decided to get Internet and Cable TV services, along with home phone service from (then) Time Warner Cable. It served me well until the Charter/Spectrum acquisition, when my rates jumped …

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Permanent link to this article: https://onthespotblog.com/can-att-really-be-this-broken/

Taking the fight back to Rachel at Cardholder Services

Anyone whom has read this blog for some time knows that I have no love for the Robocalls from “Rachel at Cardholder Services” and similar ilk. Since I wrote the series on “Rachel” four years ago, some of the sources of calls faced charges by state Attorney Generals, and the resulting judgement against each was in the …

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Permanent link to this article: https://onthespotblog.com/taking-the-fight-back-to-rachel-at-cardholder-services/

A ‘Broken’ America…

As I recently reported, I hoped to start writing here more often. In fact, I had a story ready to post last Friday, but after the events involving the sniper attack on Dallas Police on Thursday, I decided to postpone it. Of course then came the attack in Nice, France. the attempted coup in Turkey, and …

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Permanent link to this article: https://onthespotblog.com/a-broken-america/

Police lives DO matter

It is troubling to have followed the reports last night of the “ambush” style attack on the Dallas, Texas Police Department and the Dallas Area Rapid Transit (“DART”) Police Department. First and foremost, my thoughts and prayers go out to the officers of both agencies and their families. This senseless actions of these few at …

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Permanent link to this article: https://onthespotblog.com/police-lives-do-matter/

Article V Proposal: Investigations

Today I’m outlining the first of two proposals I have for the Convention of States to Amend the Constitution. Originally, I intended this was supposed to be presented as the second, but in light of the announcement today by the FBI of a recommendation of no charges for the clear violation of the law by Hillary Clinton, …

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Permanent link to this article: https://onthespotblog.com/article-v-proposal-investigations/

Life happens…

[Author’s note, I started writing this in October 2014, but like everything else, life got in the way. I am posting it now, with revisions, as I really do want to start posting here more often] Happy Independence Day! In December 2012, I set out on a plan to start posting here more frequently. But …

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Permanent link to this article: https://onthespotblog.com/life-happens/

Could Rachel at Cardholder Services game be over?

Open Casket with Hand holding Phone

It was one year ago today that I first blogged about “Rachel at Cardholder Services.” Little did I know that single post would morph into seven posts including today’s. As a professional in the telecommunications world, I had become acutely aware of Rachel based on the number of complaints I was getting from my clients. I …

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Permanent link to this article: https://onthespotblog.com/could-rachel-at-cardholder-services-game-be-over/

Happy 2013!

As the year ends, my long overdue, and planned re-do of this site is now complete. What started out as a 4 month project, stretched into 11 months. Although there were changes made behind-the-scenes earlier in the year, I left the overall appearance the same. With tonight’s year-end activation of our new look, the transformation is complete. …

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Permanent link to this article: https://onthespotblog.com/happy-2013/

Where celebrating the reason for the season is accepted

Every year I take time away from my work to travel and see family in my hometown of Ottawa, Kansas for Christmas. This year is no exception.   It is here where the downtown business district is all aglow with Christmas Lights, the mayor lights the Christmas Tree and we start every December with a …

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Permanent link to this article: https://onthespotblog.com/where-celebrating-the-reason-for-the-season-is-accepted/

Do unto others…

I want to begin this post by extending condolences to all the families affected by the incidents I am writing about. In the wake of the incidents in Newtown, Connecticut and the mall in Clackamas, Oregon last week, there are many pundits calling for stronger gun laws. The fact is, the laws already in place were …

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Permanent link to this article: https://onthespotblog.com/do-unto-others/

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